An electronic platform that aims to facilitate internal transportation within closed places such as tourist villages and new and closed cities through environmentally friendly cars and scooters powered by electric power. The Whizzy platform allows users to enjoy renting electric cars and scooters on a per-minute basis through a smart electronic application that displays all available vehicles that are close to the user, with the ability to choose the vehicle, view the battery status, the rental cost, and the estimated time of arrival to the vehicle by using the Google Maps feature for access. To the vehicle with the possibility of electronic payment and the possibility of purchasing packages and using them to rent vehicles with free whizz’s and minutes according. The Whizzy platform provides complete control over all vehicles, following them up and monitoring them through a smart electronic system integrated with the GPS tracker system and devices, which achieves an element of security and safety for the vehicle driver.
1. Introduction
1.1 These terms and conditions ("Terms") govern your use of the Whizzy application ("App"), which provides access to book golf cars, electric mini cars, and scooters.
1.2 By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
#### 2. Definitions
2.1 "Whizzy" refers to the mobile application and its services.
2.2 "Whizs" refers to the in-app currency used for booking vehicles.
2.3 "EGP" refers to the Egyptian Pound, the currency used to purchase Whizs.
2.4 "User" refers to any individual who downloads, registers, and uses the Whizzy App.
#### 3. User Accounts
3.1 Users must create an account to access Whizzy services. Account registration requires the provision of accurate and complete information.
3.2 Users are responsible for maintaining the confidentiality of their account information and passwords and for restricting access to their devices.
3.3 Users must be at least 18 years old to create an account and use the services.
3.4 Users agree to notify Whizzy immediately of any unauthorized use of their account.
#### 4. Booking and Payment
4.1 Bookings can be made using Whizs, which can be purchased in bundles via EGP. The purchase of Whizs is subject to the current exchange rate and any applicable taxes or fees.
4.2 Users can also book vehicles on a per-minute basis, with the cost converted from Whizs to EGP using our in-app calculator.
4.3 Bundles of Whizs offer a percentage of free Whizs as a promotional offer. The percentage of free Whizs may vary and is subject to change.
4.4 Payments for Whizs are non-refundable except as required by law. Users are responsible for any charges incurred during their use of the App.
#### 5. Vehicle Use and Safety
5.1 Users must follow all local traffic laws and regulations while using Whizzy vehicles. Users agree to operate vehicles in a safe and prudent manner.
5.2 Users are responsible for ensuring their own safety and the safety of others, including pedestrians and other road users. Reckless or negligent use of vehicles is prohibited.
5.3 Helmets and other safety gear are strongly recommended. Users are encouraged to use protective equipment at all times.
5.4 Vehicles should be inspected by the user before use to ensure they are in good working condition. Users should report any issues with the vehicle immediately to Whizzy support.
5.5 Whizzy is not liable for any injuries or damages resulting from the use of its vehicles. Users assume all risks associated with vehicle use.
5.6 Users must not use vehicles under the influence of alcohol, drugs, or any other substances that impair their ability to operate the vehicle safely.
#### 6. Vehicle Care and Maintenance
6.1 Users must handle Whizzy vehicles with care and report any damages or malfunctions immediately through the App.
6.2 Vehicles should be parked in designated areas and not obstruct pedestrian walkways, driveways, or traffic.
6.3 Any damage caused to the vehicle due to misuse or negligence will be the responsibility of the user, and repair costs may be charged to the user’s account.
6.4 Users are prohibited from attempting to repair vehicles themselves. Only authorized personnel may conduct repairs.
#### 7. Prohibited Uses
7.1 Users may not use Whizzy vehicles for any illegal activities, including but not limited to, transporting illegal goods or substances.
7.2 Vehicles must not be used to transport hazardous materials, oversized loads, or for commercial purposes without prior consent from Whizzy.
7.3 Users may not tamper with, alter, or modify the vehicles in any way. Unauthorized modifications are strictly prohibited.
7.4 Vehicles must not be used for racing, stunt driving, or any other activities that could pose a risk to the user or others.
#### 8. Termination and Suspension
8.1 Whizzy reserves the right to suspend or terminate a user’s account for any violations of these Terms or for any behavior deemed inappropriate by Whizzy.
8.2 Users may terminate their account at any time through the App. However, users will not be entitled to a refund of any unused Whizs.
8.3 Upon termination, users must cease all use of the App and delete the App from their devices.
#### 9. Limitation of Liability
9.1 Whizzy is not liable for any direct, indirect, incidental, or consequential damages arising from the use of its services, including but not limited to, loss of profits, data, or other intangible losses.
9.2 The App and vehicles are provided on an "as is" basis, without any warranties of any kind, either express or implied. Whizzy disclaims all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
9.3 Whizzy does not guarantee that the App will be uninterrupted, secure, or error-free. Users acknowledge that the App may be subject to limitations and restrictions outside Whizzy's control.
#### 10. Privacy Policy
10.1 Whizzy collects and uses personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference.
10.2 Users consent to the collection, use, and sharing of their information as described in the Privacy Policy.
10.3 Users have the right to access, correct, and delete their personal information by contacting Whizzy support.
#### 11. Intellectual Property
11.1 All content and materials included in the App, such as text, graphics, logos, images, and software, are the property of Whizzy or its licensors and are protected by copyright, trademark, and other intellectual property laws.
11.2 Users are granted a limited, non-exclusive, non-transferable license to access and use the App for personal, non-commercial purposes.
11.3 Users may not reproduce, distribute, modify, or create derivative works of the App or any of its content without prior written consent from Whizzy.
#### 12. Third-Party Services
12.1 The App may contain links to third-party websites or services that are not owned or controlled by Whizzy. Whizzy is not responsible for the content or practices of these third-party websites or services.
12.2 Users acknowledge and agree that Whizzy is not liable for any damages or losses caused by the use of or reliance on any third-party content, goods, or services.
#### 13. Dispute Resolution
13.1 Any disputes arising from these Terms or the use of Whizzy services will be subject to the exclusive jurisdiction of the courts in Egypt.
13.2 Users agree to first attempt to resolve any disputes informally by contacting Whizzy support. If informal resolution fails, disputes may be resolved through binding arbitration or small claims court as appropriate.
#### 14. Amendments
14.1 Whizzy reserves the right to amend these Terms at any time. Users will be notified of any changes through the App or by email.
14.2 Continued use of the App after any amendments will constitute acceptance of the new Terms. If users do not agree to the amended Terms, they must discontinue use of the App.
#### 15. Governing Law
15.1 These Terms are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles.
15.2 Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Egypt.
#### 16. Miscellaneous
16.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.2 These Terms constitute the entire agreement between users and Whizzy regarding the use of the App and supersede any prior agreements or understandings, whether written or oral.
16.3 The failure of Whizzy to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
#### 17. Contact Information
17.1 For any questions, concerns, or feedback regarding these Terms or the App, please contact Whizzy customer support through the App
Published on: July, 2024
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Whizzy platform under Al Ghophran LLC company and its affiliates collect and process your personal information through applications that reference this Privacy Notice (together "Whizzy Services"). By using Whizzy Services, you are consenting to the practices described in this Privacy Notice.
* What Personal Information About Customers Does Whizzy Collect?
* For What Purposes Does Whizzy Use Your Personal Information?
* Does Whizzy Share Your Personal Information?
* How Secure Is Information About Me?
* What Information Can I Access?
* What Choices Do I Have?
* Are Children Allowed to Use Whizzy Services?
* Conditions of Use & Sale, Notices, , and Revisions
What Personal Information About Customers Does Whizzy Collect?
We collect your personal information in order to provide and continually improve our services. Here are the types of personal information we collect:
* Information You Give Us: We receive and store any information you provide in relation to Whizzy Services to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Whizzy Services.
* Automatic Information: We automatically collect and store certain types of information about your use of Whizzy Services, including information about your interaction with our services available through.
For What Purposes Does Whizzy Use Your Personal Information?
We use your personal information to operate services that we offer our customers.
Does Whizzy Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
* We work to protect the security of your personal information during transmission by using encryption protocols and software.
* We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
* We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
* Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, id , household settings, and purchase history.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact our customer service.
Are Children Allowed to Use Whizzy Services?
Whizzy does not allow using our services by children below 15 years old. We allow using our services by adults. If you are under 15 you may use Whizzy services only with the involvement of a parent or guardian.
Conditions of Use & Sale, Notices, and Revisions
If you choose to use Whizzy Services, your use and any dispute over privacy is subject to this Notice and our condition of use including limitations on damages, resolution of disputes, and application of the laws of Egypt. If you have any concern about privacy at Whizzy, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our app frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
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